Privacy Policy

1. Introduction

At Influise ("Company", "we", "our", "us"), we operate influise.com and respect the privacy of our customers and their affiliate partners. This unified Privacy Policy explains what data we collect, why we collect it, how we use it, and how we protect it. This document addresses the handling of Personally Identifiable Information (PII) required for platform functionality.

2. Data Collection and Usage

We natively collect user-provided and strictly functional usage data essential to operating our SaaS conversion-tracking infrastructure.

For Brands: We collect necessary billing accounts, authenticated email addresses, API endpoint configurations, and aggregated traffic analytics metadata.
For Creators: We collect payment thresholds, tax document links (W-8BEN / W-9), generic payout gateway tokens, and direct traffic metrics.

3. The Mechanism of Server-Side Tracking

Influise relies on sever-level tracking architectures built around anonymized `clickId` generation. No excessive tracking cookies or cross-site fingerprint profiling logic is deployed out of the box. Traffic is monitored exclusively for direct attribution corresponding strictly to the brands participating natively within the Influise ecosystem.

4. Third-Party Disclosures

We do not aggressively exchange, trade, or distribute personally identifiable information to massive external data brokers. We utilize strictly necessary third-party cloud infrastructure (e.g., AWS, Stripe, Render) solely as subprocessors under heavy Data Processing Agreements (DPAs) to power our application logic.

5. Data Subject Rights (GDPR, CCPA/CPRA, POPIA)

We empower our users with full control over their personal data in compliance with international privacy frameworks.

Brand (Tenant) Rights:

• Right to Portability / Access: Brands can download a timestamped, comprehensive JSON export of their account data directly from the "Settings > Privacy & Data" module. This includes all configured influencers, campaigns, tracked conversions, active payouts, and support tickets.
• Right to Erasure: Brands can execute a permanent account closure. This hard-deletes the brand's tenant record, cascades the deletion to all associated data, and instantly cancels the platform subscription.

Influencer Rights:

• Right to Portability / Access: Influencers can download their profile configuration, social handles, invoice/banking specifics, past payouts, and message logs from their Portal Profile page.
• Right to Erasure: Influencers can formally request erasure, which immediately wipes email addresses, social handles, password hashes, and active portal tokens. However, in accordance with GDPR Art. 17(3)(b) and POPIA s.12(2), anonymized aggregate records of generated conversions and finalized historical payouts will be maintained to fulfill the brand's legitimate business and financial compliance interests.

6. Contact Information

If you have structural concerns regarding regulatory compliance or need further clarification on how to exercise your platform rights, please contact our legal team directly via the contact portal.